Awesome Starbucks. Many reviews here are written by obnoxious, usually asian, mothers who think just because they didn't get a seat to drink their coffee, it's somehow the cafe's fault.
Staff here are always friendly and polite, and compared to most other Starbucks locations - consistently make the drinks perfectly
Drinks seem to be consistently good and the staff are good and efficient. Do not like the entitled people that come in here and scream at the staff about their own stupidity though.
Good lighting, comfy temperature. Coffee is just Starbucks. It's perfect for some after hour study sesh after Chatswood library closes.
You probably already know the Starbucks experience, and this is not much different.
I didn't find the staff particularly attentive.
The door is very heavy to open with hands full, especially if you have a pram or small children.
It's a nice outlook to the street, and has some comfy chairs in the window of you like people watching. There is outdoor seating also.
Overall a good Starbucks, if that is your thing.